Thanks again ... Tempus Design Studio

Thanks to Tempus Design Studio for their great feedback ... yet again! 

Congratulations also to Tamica Lewis on taking out the 2013 Mackay and Whitsunday Region 'Women in Building Award' at the recent Master Builders awards ceremony. You deserve it!!

Great feedback from Bayside Poolmart - Thank you!

Brightwater has been working with Jenni and Steve from Bayside Poolmart for nine months.  Since they took on Brightwater Business Coaching, they have been "amazed at how much (they) have achieved and improved" including "... sales growth that (they) achieved this year - a whopping 36%"!

Well done Jenni and Steve and thanks for taking the time to share your story with everyone (as seen below).

To your continued success ...

Anthony Davis

Unit 3, 115-119 Russell St, Cleveland 4163                                                            Postal address: PO BOX 1803 Ph 073286 4622 Fax 07 3286 4966                                                                         Cleveland DC  QLD  4163 Email: info@baysidepoolmart.com.au                                                                      www.baysidepoolmart.com.au

9.07.2013

Dear Anthony

In reflecting on the past nine months since we undertook your business coaching we are amazed at how much we have achieved and improved.

We were a little apprehensive at the prospect of engaging a business consultant as we had been trading in our business for ten years. We were already time poor and wondered if this would add to our already tight schedule. We also wondered what else we needed to know after ten years in business but it is surprising how someone looking in from outside can paint a different picture, and help to freshen things up.

Working through the Clarity Planning was an eye-opener for us and brought a few things to our attention which needed to be seen to, such as our Company structure and our insurance which was inadequate. These were things which we were aware of but just kept putting off. Having someone else point it out makes it more urgent.

We had also been thinking of implementing a new point of sale system. Having to provide you with data which took us weeks to provide due to an inadequate system prompted us to act upon that. We will now have adequate reporting and have a much better idea of the products that are working best for us, what the profit margin is plus a lot more.

Your tips and advice on personnel have been invaluable. We already had Work Agreements in place for our staff but realize how inadequate they were once you showed us how detailed it needs to be. We also found we didn’t have a clear picture of the staff we should be attracting. Choosing the right staff has been an issue for us in the past. Once we put your system in place on creating our letter gauge, we find that we are making better choices on who should join our team.

Having a clear direction for marketing has been something that we were also lacking. In the past the advertising had been left up to just one of us. Now knowing that “marketing” does not necessarily mean paid advertising, and with your help, we have a twelve month plan in place! It is no longer left up to one person as we have engaged the help of a team member who loves marketing.

While we are experts in our field we are not experts at running a business. Now that we have a team who are competent it is time for us to step back and work more on our business. Giving each team member a specific niche has improved their morale and feeling of self worth. This is reflected in the sales growth that we have achieved this year- a whopping 36%.This far outweighs the cost of the program which we have found to be eye-opening and beneficial not only to us but to our team.

We look forward to a continued successful working relationship with you and thank you for what you have helped us to achieve so far. Onwards and upwards!

Kind Regards

Jenni and Steve McCulloch 

RTO Management Group Recommends Brightwater!

Here is what one of our clients, Maciek Fibrich from RTO Management Group, said to a friend and business client of his recently ... 

"What can I say. I too have learnt my lessons over the years and changed what I had to change and fixed myself to better understand what I didn't understand.

I don't have an answer for you but you have choices. Close down and walk away 'cause its not financially viable, fix it and make it work, or do nothing. If you don't fix it and manage the process  properly, these issues will keep happening.

If you want to fix your business systems, call Anthony Davis from Brightwater Business Coaching, who are helping me discover so many things I didn't know about my business. It's not a quick fix, and its hard work, but its worth the investment! If you call them, let them know I sent you. Ph: 1800 242 366. Talk soon"

Thanks for making the recommendation Maciek!!

Anthony Davis

TJ's Swim - What a Fabulous Outcome!

"Dear Anthony,

I am just taking a moment to express our gratitude to you and all the staff at Brightwater Business Coaching. As you are aware we started this program being a little tentative towards the cost and benefit of the program. After having an eight week window when our pool was under going renovations to “get stuck into the program” Jodie and I realised that we should have done this earlier. We both know swimming, but didn’t understand business.

We now can say that after only 11 months in the program we have grown to the point that TJ’s Swim is now generating additional income over 10 times the cost of the Brightwater Program each week.

It is inspiring to both Jodie and myself to see great coaches positively influencing so many people, coaches who wear their passion on their sleeve, coaches who are dedicated, focused and committed, and coaches who support, encourage and seek advice from one another.

The results are shared by coaches and clients alike.

Thanks again to you and your team

Troy and Jodie Chandler

Troy and Jodie Chandler
TJ's Swim
Concordia Aquatic Centre
Concordia Lutheran College
0429 465316
www.tjsswim.com"

Thank you Jodie and Troy, for sharing your experience of working with Brightwater, and the fabulous outcomes you are achieving! The results you and TJ's Swim are realising are testament to the focus and commitment you have displayed since we began working together.  Well done!

Anthony Davis

Brimar Electrical Services - Great Words of Thanks!

The team at Brightwater would like to thank Marty McGrath, Brimar Electrical Services, for taking the time to share his experience of Brightwater and how it has helped him and his business.  Thanks Marty!!

Cheers

Anthony Davis

When Brimar Electrical Services knew there was something more to the evolution of the business, we went looking for not just the right product, but a program delivered by the right person in the right way. We found it!

How do we know it was right?     

We found a no-nonsense, non-patronising and  practical  approach to giving us the tools to make a better company. They weren’t doing it for us, but they were helping us discover what it was we had and didn’t have and what we did and didn’t do. Brightwater helped us formulate how to put the processes in practice and then, how to monitor  them. 

This was no easy fix and required a lot of work by both parties, but the journey is part of the program. We experienced a “light-bulb” moment or two along the way. 

We are now on the way to realising our full potential as a business. The program has also allowed us to build a business to be proud of. I am now enjoying the business side of my business. 

A quote worth remembering:

The larger the island of knowledge, the longer the shoreline of wonder!

(Huston Smith- 1982)

Thanks Geoff. Thanks Brightwater. 

Regards

______________________________________________________________________________

Marty McGrath
Managing Director

  

1327 Lytton Road

Hemmant QLD 4174

T +61 7 3249 9000 F +61 7 3890 1066 M  0400 122 227

E marty.mcgrath@brimar.com.au

landsolution Australia - The value of Business Coaching!

We are loving the feedback from our new client, landsolution Australia, who are currently undertaking our business development program...

"Thank you for coming to our office at the last minute today.

I believe I am starting to critically look at the business now and I see so much we can improve. I am happy with our progress with the program to date..."

Thanks Lee!! 

Anthony Davis